I recently read a great article in Inc. Magazine titled ‘You’ve Been Yelped‘ and it brought up some great points about customer opinions and the impact they can have on your business. The sad thing is that most small business owners don’t acknowledge their customers’ critiques of their businesses and when they do they respond [...]
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Setting up business systems is the absolute must or else it’s just a job in disguise. The more I work with small business owners, the more I realize how many business owners don’t really have a system. Remember that evil clown? McDonalds? McDonalds isn’t in the business of selling hamburgers, they are in the business [...]
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