I recently read a great article in Inc. Magazine titled ‘You’ve Been Yelped‘ and it brought up some great points about customer opinions and the impact they can have on your business. The sad thing is that most small business owners don’t acknowledge their customers’ critiques of their businesses and when they do they respond [...]
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How crazy is it that everyone has an opinion until they get the chance to express it? These days, it’s possible to become a part of the giant conversation going on everywhere at all times. No longer are we stuck in the days of seeing a news broadcast and only being able to talk to [...]
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